Terms & Conditions Refund Policy We offer a 30-day guarantee on almost every product we offer. Please call customer service at 715-246-9655 in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. This refund policy does not apply to accidental damage due to the product being damaged by projectiles or customer abuse. Shipping Policy/Delivery Policy Items will be shipped as soon as possible after order is placed. In-stock items will ship within 2 business days from the time of purchase. Custom items will ship as soon as possible, and time frame will be communicated with customer. The method of shipping will be up to the vendor and cost as set on product checkout page.