Privacy policy

H&H Resources, Inc., doing business as Hole Mole Concrete ("HoleMole," "we," "us," or "our"), operates holemoleconcrete.com (the "Site"). This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly, such as when you create an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This may include your name, email address, mailing address, phone number, and payment details.

You may browse the Site anonymously; we only collect information you choose to give us or that is generated automatically by placing an order (see Cookies below).

How We Use Your Information

  • Process and fulfill your orders
  • Personalize your experience on the Site
  • Respond to customer service requests
  • Send order and shipping updates
  • Send marketing emails, if you have opted in (you can unsubscribe at any time)
  • Improve the Site and our product offering

Payment Processing

Checkout on this Site is handled by Shopify Payments and, where offered, Shop Pay. Both are PCI-DSS Level 1 compliant payment processors. HoleMole does not receive or store your full credit card number. Payment data is transmitted directly to Shopify's processor over an encrypted (TLS/SSL) connection.

Cookies

Cookies are small files a site transfers to your device to recognize your browser and remember certain information, for example keeping items in your cart between visits. You can set your browser to refuse cookies, but some parts of the Site (including checkout) may not function properly without them.

Third-Party Services

We use a small number of third-party services to run this Site, each of which may process data on our behalf under their own privacy terms:

  • Shopify ... ecommerce platform and checkout
  • Klaviyo ... email marketing
  • Judge.me ... product reviews
  • Google Analytics ... site traffic analytics

Sharing Your Information

We do not sell, trade, or transfer your personally identifiable information to outside parties, except as needed to fulfill your order (for example, shipping carriers) or to the trusted service providers listed above, who are bound to keep your information confidential. We may also release information when required to comply with the law or to protect our rights, property, or safety, or that of others.

Data Retention

We retain order and account information for as long as needed to fulfill orders, meet legal and tax obligations, resolve disputes, and enforce our agreements. We do not store full payment card data (see Payment Processing above).

Children's Privacy

This Site is not directed at children, and we do not knowingly collect information from anyone under 13 years of age.

Your Choices

You may opt out of marketing emails at any time using the unsubscribe link in any email we send. You may also request access to, correction of, or deletion of your personal information by contacting us using the information below.

Security

We use industry-standard encryption (TLS/SSL) to protect data submitted through this Site.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date below reflects the most recent revision.

Contact Us

H&H Resources, Inc.
2056 County Road C
Somerset, WI 54025
Phone: 715-246-9655

Last updated: July 5, 2026